Smilehouse – Rethinking Commerce

Smilehouse Oy is a 100% personnel-owned company that was founded in 1999 and currently employs around 60 ecommerce professionals. Smilehouse offers a very close and genuine partnership, focusing 100% on complete multichannel solutions, including B2B and B2C-stores, Product Information Management (PIM), Digital Asset Management (DAM), Extranets, ePortals etc.

Smilehouse strives to be the best partner for multichannel commerce management and relies heavily on the world-leading hybris Software technology portfolio. Smilehouse aims to be the best hybris implementation partner in Northern Europe.

hybris-sales-partnerIn 2012 Smilehouse was chosen as the Sales Partner of the Year by hybris, among 400 implementation partners globally. High quality, dedicated hybris-experts and multiple successful projects with over 12 years of eCommerce knowledge made this possible.

Smilehouse B2C-customers include Fiskars, Kesko (Budget Sport & Musta Pörssi), Stockmann (Seppälä), Tokmanni, MTV3, Finlayson, Sanoma and B2B-customer include such companies as Tamro, Metsä Group, Anglo-Nordic, Polar, Orian, Etra, Wulff and Rautaruukki.

Moreover, Smilehouse has built integrations to over 50 different systems, including SAP, Microsoft Dynamics, Merx, Oracle, Navision, Axapta, JD Edvards, Store center, Finnish Post, Prime Cargo (Denmark) , numerous payment providers etc.

partnersIn early 2012, Smilehouse formed the hybris Northern Coalition with Swedish hybris implementation partner’s iStone and Brightstep, which have implemented solutions for companies such as H&M, Alfa Laval, Clas Ohlson, Stadium etc. This arrangement provides Smilehouse a shared hybris consultant resource pool and enables the counterparts to share best practice solutions between each other across different industries. The strategic partnership has initiated dynamically, and in addition to providing Smilehouse resources to projects in Sweden, Smilehouse has had the chance to utilize the available resources of Brighstep and iStone in order to provide exceptional lead times in hybris implementation projects. Through these partners Smilehouse is also able to support customers in Baltics. In addition, Smilehouse has near-shoring resources in Eastern Europe, which enables short implementation times without risking the quality.

“In Nordics, Smilehouse has been pushing forward the strategic co-operation with Swedish hybris-partners iStone and Brightstep, and together these companies have formed a strong offering of resources and experience to implement complex projects with hybris”, says Frank Schoutissen, Vice President Channel from hybris Software.

Smilehouse offers customers a long-term partnership and is able to support the customer before and after the implementation. Smilehouse services include:

  • B2B and B2C eCommerce multichannel solutions
  • eService Portals, Extranets, Intranets
  • Product Information Management solutions
  • Digital Asset Management solutions
  • Consulting
  • Support services
  • Hosting