Smilehouse focuses heavily on on the product portfolio of hybris (an SAP company). Hybris is one of the leading software platforms for Multichannel (e)Commerce and Product Information Management (PIM). Smilehouse is the only supplier in Finland who has the experience and expertise to deliver global solutions on hybris. Based on excellent results and customer satisfaction, Smilehouse was awarded as the Sales Partner of the Year 2012 by hybris, among over 400 hybris-partners worldwide.
According to reports by the consulting firms Forrester, Gartner and Ventana, hybris Software is one of the strongest and fastest growing technologies for multichannel commerce and product content management. The hybris technology has captured market shares, largely due to its “all from one stack” approach. With a single platform and one installation process, a business gets the tools for genuine multichannel commerce for global B2C and B2B initiatives. This is what makes hybris unique.
H&M, SCA, Ericsson, Grainger, American Express, Adidas, Lufthansa, Douglas, Toys`R´Us, Reebok, Pirelli – these are just a few organizations selected from the extensive list of satisfied hybris customers. Over 400 companies operating worldwide in retail and in manufacturing industries are benefiting from the superior hybris solution.
The complete offering by hybris, the hybris Multichannel Suite enables organizations to manage multiple sales and communications channels on a single platform, with a single installation and built on a single codebase. It provides everything companies need to deliver the ultimate multichannel experience to customers, prospects, suppliers, and partners – ensuring that they are always able to engage with you, and vice versa, wherever they sit and via whatever medium they choose.
hybris Multichannel Suite
Hybris software product can be run independently or in conjunction with the other products, giving you the building blocks to respond quickly to a wide range of requirements. All hybris modules can be leveraged and licensed separately, enabling customers to pick to necessary solutions for their multichannel commerce. Develop a total solution, step by step, safe in the knowledge that trouble-free integration to your existing IT systems is guaranteed.
SAP & hybris
With the recent acquisition by SAP, hybris will be tightly integrated with SAP solutions such as CRM, ERP, HANA, Ariba and analytics to deliver an excellent centralized solution for enterprise level multichannel commerce. Companies are able to manage the full spectrum of customer engagement — across sales, service, marketing and commerce — while maintaining understanding and intimacy through social channels.
Although tightly integrated with SAP solutions, hybris will operate as an independent business unit under its existing leadership and will continue its commerce technology leadership for both SAP and non-SAP customers. Currently around 1/3 of hybris customers use other ERP solution than SAP, which makes it necessary to maintain hybris as an independent solution, regardless of which backend solutions a customer uses.